{"id":1160,"date":"2015-12-27T04:00:30","date_gmt":"2015-12-27T01:00:30","guid":{"rendered":"https:\/\/pront.com.tr\/sik-sorulan-sorular\/"},"modified":"2024-11-23T15:12:20","modified_gmt":"2024-11-23T12:12:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/pront.com.tr\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

[vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”Do the Products Have a Certificate?” tab_id=”product-certificate”][vc_column_text]<\/p>\n

Our products have “CE<\/strong>” and “ISO<\/strong>” certificates. You can visit the “Certificates<\/a>” section to review our certificates.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where Can I Get Detailed Information About the Products?” tab_id=”product-information”][vc_column_text]<\/p>\n

You can find detailed information about our products in the “Technical Specifications<\/strong>” section on the product page or the “MSDS<\/strong>” section in the “Documents<\/strong>” section.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Safety Data Sheet (MSDS)” tab_id=”MSDS”][vc_column_text]<\/p>\n

You can access the Safety Data Sheet<\/strong> briefly on the product’s page or by visiting the “Safety Data Sheet (MSDS)<\/strong><\/a>” section.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How Does the Product Delivery Process Work?” tab_id=”delivery-process”][vc_column_text]<\/p>\n

Delivery processes vary according to the location of the product. We can give you the best information after you send us your shipping address. Do not doubt that we work with the best logistics companies in the world<\/strong>.<\/p>\n

Our goal is to provide hassle-free service<\/strong> to our customers.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do You Send Products Abroad?” tab_id=”overseas-product-delivery”][vc_column_text]<\/p>\n

Our products are sent to every part of the world. PRONT<\/strong> products are used in more than 28 countries<\/strong> in the world today. Your satisfaction is our biggest motivation for us to grow every day.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Privacy and Cookies” tab_id=”privacy-and-cookies”][vc_column_text]<\/p>\n

Your personal information, which you will transmit electronically through digital channels, will be sent to\u00a0Pront Refrigeration Foreign Trade Limited Company<\/strong>\u00a0to evaluate employment opportunities in line with the current and future internship\/recruitment needs. It will be processed by us as the data controller within the scope of the\u00a0Personal Data Protection Law<\/strong>\u00a0No.\u00a06698<\/strong>\u00a0published in the newspaper dated 2016 and will be kept confidentially in our databases. In addition, your personal data may be related to\u00a0domestic<\/strong>\u00a0or\u00a0abroad<\/strong>\u00a0companies, human resources companies,\u00a0business partners<\/strong>,\u00a0suppliers<\/strong>,\u00a0judicial\/administrative authorities<\/strong>,\u00a0can be shared with authorized private law legal entities<\/strong>. As a data owner, your rights of the data subject are specified in Article 11 of the Law, which you can access from the website of the Legislation Law.\u00a0We would like to inform you that by applying for an internship and\/or job, you have agreed to have your resume included in our databases<\/strong>.<\/i><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do You Have Online Sales?” tab_id=”online-sales”][vc_column_text]<\/p>\n

Our products are not currently available for sale on online platforms, but in the future, our sales will begin on our website and various online platforms.<\/p>\n

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    Contact Form\n\t<\/h4>\n\t

    You can reach us via our contact form, e-mail or phone numbers. Your e-mails are answered within 24 hours<\/strong>.\n\t<\/p>\n\t

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